2 of 2 Permanent DNS Jobs in Northamptonshire

Doing Providing 1st/2nd line technical support across IT, email, and web systems Troubleshooting and resolving end-user issues via phone, email, and ticketing system Managing and configuring DNS records, domains, and hosting environments Supporting email setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates … and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains, and email administration Familiarity with Windows desktop/server environments Knowledge of web hosting platforms or WordPress (desirable but not essential) Strong customer service and communication skills A proactive problem-solver with attention to More ❯

Doing Providing 1st/2nd line technical support across IT, email, and web systems Troubleshooting and resolving end-user issues via phone, email, and ticketing system Managing and configuring DNS records, domains, and hosting environments Supporting email setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates … and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains, and email administration Familiarity with Windows desktop/server environments Knowledge of web hosting platforms or WordPress (desirable but not essential) Strong customer service and communication skills A proactive problem-solver with attention to More ❯