Support Onboarding Consultant
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Northampton, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
email Logging, tracking, and updating cases using our in-house systems Testing new features from a support/user perspective Assisting with system setup, data migration checks, and user configuration Working with a friendly, close-knit team to resolve customer issues efficiently You'll need strong IT skills … technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams Deliver online walkthroughs ...