2 of 2 Permanent IT Strategy Jobs in Northamptonshire

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams … Identify root causes, streamline workflows, and introduce innovations that enhance client outcomes. Collaborate strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. … Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years' IT experience, including at least 5 years in service delivery / service management. Previous technical background (2nd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail / distribution experience a plus). More ❯

As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing … and Business Growth (10%) Collaborate with Account Managers and Solutions teams to identify and pursue opportunities that expand Bechtle’s service offerings and strengthen client relationships. Contribute to IT Strategy Reviews and the development of Technology Roadmaps, ensuring alignment with emerging industry trends and evolving customer needs. Mentor and support the Service Delivery More ❯