5 of 5 Permanent Root Cause Analysis Jobs in Northamptonshire

and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct root cause analysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after … and escalation, monitoring, and continuous improvement. Effective communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience troubleshooting complex technical issues and performing root cause analyses. Ability to work effectively with other technical teams such as DevOps to support deployments and troubleshoot issues. Knowledge of DevOps practices More ❯

investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for root cause analysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek root cause More ❯

accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D methodology utilizing cross functional teams as appropriate to determine root cause and corrective actions. Delegated Quality Representative (DQR) for Aerospace and other customers. Manage/participate in QCTPS Board for nonconforming materials along … quality incidents, issue 8D or relevant investigation reports and handling suggestions to ensure that customers can get feedback quickly. Lead cross-functional communication, conduct root cause analysis of customer complaints, identify product quality hazards and improvement opportunities, translate customer opinions and expectations, and seek improvement methods to More ❯

to enable efficient issue resolution. Lead by example in managing ticket lifecycles within SLAs, ensuring quality, consistency, and customer satisfaction. Coordinate incident responses, including root cause analysis and reporting. Champion service excellence and help shape a positive, client-focused support culture. Skills & Experience Essential: Minimum of … diagnosing issues across web-based software platforms. Proficiency with ticketing systems (e.g. Zendesk, Freshdesk, Jira, or similar). Strong experience in SQL for data analysis and issue investigation. Clear and effective communication skills, both verbal and written. Proven experience working across internal teams to resolve client issues. Experience mentoring More ❯

testing frameworks and tools for early defect detection. Collaborating with cross-functional teams to analyze requirements, participate in design discussions, and develop acceptance criteria. Root cause analysis for defects, working closely with developers for resolution. Participating in code reviews and promoting a culture of quality and knowledge … issues, supporting risk mitigation, and developing policies. Managing risks, strengthening controls, and collaborating with other areas to meet organizational objectives. Engaging in complex data analysis, communicating sensitive or complex information, and influencing stakeholders. All colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship More ❯