2 of 2 Permanent Service Design Jobs in Northamptonshire

Howdens Joinery are looking for a Service Design & Transition Analyst to join our Service Delivery team in Northampton in a permanent, full-time position The Service Design & Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. What will I be … doing? - Supporting the Service Design & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. - Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are delivered to meet customer user requirements before going live. - Completing the necessary Service … work with other areas of the IT teams to ensure that documentation produced is fit for purpose. - Ensuring that all the necessary teams required in transitioning and supporting the service are engaged and have the necessary Service documentation, skills and knowledge transferred prior to going live. What do I need to qualify for this role? - Practical knowledge and More ❯

policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯