2 of 2 Permanent ServiceNow Jobs in Northamptonshire

managing incidents, service requests, escalations and service reporting. Strong customer service, stakeholder management, analytical and problem-solving skills. Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. Strong understanding of ITIL and IT Service Management practices. Excellent communication, organisational and prioritisation skills. Inclusive leadership style, strong ...

including DNS, DHCP, TCP/IP and VLANs Experience with desktop, laptop and mobile device support Familiarity with ITSM platforms such as Jira or ServiceNow Exposure to cloud and on-prem infrastructure environments Strong communication skills and a proactive approach to problem solving Nice to have ITIL Foundation CCNA ...