2 of 2 Permanent 1st Line Engineer Jobs in Northern Ireland

About the Role Keystone Group is seeking a proactive and customer-focused 1st Line IT Support Engineer to join our IT team. This is an excellent opportunity for an individual who is passionate about technology, enjoys problem-solving, and takes pride in delivering exceptional customer … remote support, and onsite technical support across Keystone Group locations. Assisting with user account administration, password resets, access requests, and email security administration. Providing 1st line technical support for hardware, software, network, and system-related issues. Logging, diagnosing, prioritising, and resolving incidents and service requests through ...

Keystone Group is seeking a proactive and customer-focused 1st Line IT Support Engineer to join our IT team in the UK. You will be the first point of contact for IT support across the business, providing prompt and effective technical assistance while developing your … environment. You will handle remote and onsite support across locations, manage user accounts and devices, and escalate complex issues to 2nd/3rd line teams as needed. #J-18808-Ljbffr ...