Customer Relationship Management Manager
- Hiring Organisation
- Abacus Careers
- Location
- Belfast, Northern Ireland, United Kingdom
Taskforce Leadership – Lead the CRM Taskforce, collaborate with stakeholders, and act as the firm’s subject matter expert. 📊 Data Visualisation & Reporting – Design Power BI reports and collect user feedback to support BD campaigns. 🔗 Alumni & Referral Management – Manage database and reporting for Alumni Programme and referral tracking. 🎓 CRM Training & Support – Deliver … 5+ years CRM experience (preferably in legal/professional services) Expertise in InterAction CRM (ideally v7) Familiarity with marketing campaign platforms (e.g., Vuture) Power BI , Excel, and database reporting skills Strong communication, training, and stakeholder engagement Project management and ability to handle multiple priorities Analytical mindset and attention to detail ...