CRM Systems Manager (Microsoft Dynamics 365)
Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
col-wide Job Description: Salary: £50,000 per annum Working Model: 100% remote | Optional office meet-up 1x per month Overview A fantastic opportunity has arisen for an experienced CRM Systems Manager with strong Dynamics 365 (CE/CRM) and Power Platform experience to take full ownership of a critical CRM system for a forward … to attend monthly meet-ups at the organisation’s office in London. Key Responsibilities Act as the D365 CE Product Owner and subject matter expert for the charity’s CRM and portal, overseeing day-to-day functionality and long-term improvements. Lead on basic configuration, testing, user support , and Power Platform enhancements (Power Automate, Power Apps). Collaborate cross … functionally to increase adoption and embed the CRM system across departments. Manage third-party supplier relationships, system licences, and support contracts. Shape and implement the CRM strategy , ensuring alignment with the charity’s digital and operational objectives. Oversee data integrity, compliance (including GDPR), and user training. Support portal integrations and contribute to ongoing system development initiatives. Ideal Candidate More ❯
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