1 to 2 of 2 Permanent IT Support Engineer Jobs in Northern Ireland

IT Support Engineer required to provide onsite end user support. Experience of troubleshooting and supporting Desktop Systems and Applications in a Microsoft Windows environment. Working as part of services team to provide comprehensive technical support to agreed service level agreements. Responsibilities Perform IT support activities/scheduling/request & problem handling To provide customer support on a variety of technologies Install, configure and support various computing equipment Diagnose and quickly resolve a wide range of Windows applications and networking problems to minimise downtime Office 365 administration Maintain, follow and consistently demonstrate … knowledge of company guidelines, processes, practices and procedures Deliver solutions to agreed Service Level Agreements Requirements Third level IT qualification and/or IT certification and 3+ years' experience desirable Excellent knowledge of IT hardware and associated technologies: desktop, laptop and printers, Microsoft Operating systems, and networking more »

Your new role As an IT Systems Support Engineer, you'll be at the forefront of the organisation's digital ecosystem-a troubleshooter, a wizard of hardware and software. Your mission? To ensure ther internal staff sail smoothly through the digital seas. You'll also wield the … Line Guardian: Swiftly resolve hardware and software issues for staff. Diagnose problems independently or escalate when needed. User Guide Artisan: Craft and maintain an IT handbook, illuminating the path for all. As new products emerge, inscribe user guides with clarity. System Sentinel: Proactively monitor performance, detecting anomalies before they more »