3 of 3 Permanent ITIL Foundation Certificate Jobs in Northern Ireland

capacity management reports on a weekly basis and conduct trend analysis. Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services. Providing advanced technical support to other department teams Ensure all systems and services are proactively monitored using the tools utilised … managing server infrastructure in a Data Centre environment. Strong Knowledge of Windows Server 2016 – 2022. Strong Knowledge of Active Directory, DNS, DHCP and Windows Certificate Services. Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies. Strong team player, with time management, excellent verbal and written ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Meticulous attention to detail. Several years' experience in a similar role. Desirable experience: Knowledge ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery ...