7 of 7 Permanent Incident Management Jobs in Northern Ireland

obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical … business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

engineering best practices, with support from Lead and Principal Engineers. Own the design, development, deployment, and ongoing support of Workday integrations across Human Capital Management (HCM), Payroll, Benefits, Recruiting, Talent, Learning, and other Workday modules. Define and implement enterprise integration strategies that support scalability, security, maintainability, and operational excellence. … Drive adoption of modern engineering practices including CI/CD, automated testing, monitoring, observability, and Infrastructure as Code where appropriate. Oversee production support processes, incident management, root cause analysis, and continuous improvement activities. Collaborate with Workday product teams to leverage new capabilities and best practices. In partnership with ...

Microsoft SQL environment across on-premise and cloud platforms. What You'll Do Manage and maintain Microsoft SQL Server environments Support database security, access management, patching, backup and recovery processes Deliver database improvements, upgrades, and migration projects Support high availability and disaster recovery solutions Participate in on-call support … major incident management What You'll Bring Strong experience as a SQL Server DBA in a complex enterprise environment Expertise in performance tuning, backup/recovery, security, HA/DR and Azure SQL Knowledge of SQL scripting, PowerShell and database administration best practices Experience working within ITIL service ...

part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely … influence across a broad and business‐critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. How you’ll make an impact Exhibit mastery ...

that balance quality, performance, and delivery timelines. Implement high‐quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management, addressing critical production issues and enhancing system reliability. Advocate for and implement improvements in development practices, such as enhancing CI/ ...