2nd Line Service Desk Engineer JBLE1 NI
- Hiring Organisation
- Isio Group Limited
- Location
- Belfast, UK
provide a point of contact for our users based in Belfast. The following areas may be involved but are not limited to: Microsoft 365; Secure Web Gateway; Microsoft Entra; Virtual Machines; Microsoft Intune; Autopilot; Azure Virtual Desktops; Network Issues (Cisco Meraki); SOC Incidents; SharePoint Online & SaaS-based … Essential Excellent communication and customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach ...