IT Service Desk Analyst JBLE1 NI
- Hiring Organisation
- VANRATH
- Location
- Belfast, UK
network-related issues Support users both remotely and on-site Manage and maintain user accounts through Active Directory Deploy and support devices using Microsoft Intune and SCCM Assist with Microsoft 365 administration and support Configure laptops, desktops, mobile devices, and peripherals Escalate complex issues where required … Support, or IT Service Desk Engineer role Strong 1st and 2nd line support experience Excellent troubleshooting skills across hardware and software environments Experience supporting Microsoft technologies including: Active Directory Microsoft 365 SCCM Intune Windows 10/11 Strong customer service and communication skills Ability to manage ...