2 of 2 Permanent Password Management Jobs in Northern Ireland

organisations. At the heart of our Managed Services capability is the Service Reliability Group (SRG) , delivering business-critical services across: Application Managed Services Cloud Management & Optimisation (Azure, AWS and OCI) Infrastructure & Database Managed Services Digital Workplace & Service Desk Operations Through our ASPIRE Managed Services Framework , SRG combines AI, automation … resolution or escalation . Troubleshoot hardware, software, Microsoft 365, Windows and network issues . Support Active Directory, Group Policy, user accounts, access requests and password management . Log and manage incidents and requests through ServiceNow . Work to agreed SLAs , keeping users informed throughout the incident lifecycle. Monitor ...

Assist with the administration and support of Microsoft 365 applications, including Outlook, Teams, SharePoint and Exchange Online. Support user account administration, access permissions and password management within Active Directory and Microsoft Entra ID. Log, investigate and resolve technical support tickets, escalating more complex issues to senior engineers when … Windows Server environments. Basic knowledge of VMware or other virtualisation technologies. Exposure to Microsoft Intune or endpoint management. Experience using IT ticketing or service management systems. Any experience supporting infrastructure, networking or cloud technologies. Relevant IT qualifications or certifications, such as CompTIA, Microsoft or equivalent. What's on Offer ...