2 of 2 Permanent Remote Desktop Jobs in Northern Ireland

Office Administrator JBLE1 NI

Hiring Organisation
CTS Electrical Services
Location
Lisburn, Co. Antrim, UK
common IT issues. Strong administrative skills, including data entry and record-keeping. Desirable: Experience in a maintenance or facilities management support environment. Familiarity with remote desktop applications and helpdesk tools. Skills and Abilities Essential: Excellent communication skills, both verbal and written, with a focus on clear and concise ...

Technical Helpdesk Agent x2 JBLE1 NI

Hiring Organisation
MCS Group
Location
Belfast, UK
switches Investigating issues across SIP, RTP, TCP/IP, PBX and PSTN environments Using network diagnostic tools including Wireshark, Ping and Traceroute Providing remote technical support where required Managing incidents through the ticketing system and maintaining accurate technical records Escalating more complex faults to the appropriate technical teams Contributing …/IP and network troubleshooting PBX and PSTN IP desk phones, DECT and softphones Wireshark, Ping and Traceroute TeamViewer, AnyDesk and Remote Desktop Jira Service Desk ITIL practices Relevant certifications, including CCNA or VoIP-specific qualifications, would be beneficial but are not essential. Package ...