Customer service/support experience. Fault finding experience Engagement with Field services or from a field service background Attention for detail with an ability to analyse diagrams and schematics Salesforce experience OUR VALUES We work together We believe in people We wont accept the way it has always been done We listen to learn Were trying to do the right More ❯
interpersonal, and cross-functional collaboration skills. Highly organised: Proven ability to manage multiple initiatives with attention to detail. Analytical expertise: Proficient in data analysis, interpreting complex datasets, and using Salesforce CRM. Technical competence: Strong working knowledge of MS Office and relevant digital tools. Additional Information Were a community here that cares as much about your life outside work as how More ❯
in ensuring revenue teams are equipped with the right resources, systems, and support to deliver value to prospects and customers efficiently. Key responsibilities Manage and resolve support tickets through Salesforce, ensuring timely issue resolution. Maintain data accuracy by updating internal records, spreadsheets, and dashboards. Collaborate with internal teams via email and MS Teams to support cross-functional workflows. Monitor and More ❯
for club introductions. Participate in regular face to face team meetings. Pipeline Management Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating the CRM (Salesforce) at every stage of communication for accurate reporting Introduce new sales to the Onboarding Manager Be accountable for delivering on business targets and KPIs Work More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
BOSS Professional Services LTD
Contract Business Analyst - Salesforce Project (Agile/Data & Process Focus) Location: Belfast (Hybrid - 1-2 days per month Contract Length: 3 Months (Potential Extension) Start Date: Mid August 2025 Day Rate: £300-£350 per day Outside IR35 We’re looking for a Contract Business Analyst to support a high-impact Salesforce project for a client based in Belfast . This … month role will focus on documenting as-is business processes , understanding data capture , and supporting Agile delivery of Salesforce solutions. You’ll work closely with business and technical stakeholders to uncover how the organization works today—and help shape how it will work tomorrow. If you have strong process mapping skills, Salesforce project experience, and thrive in Agile environments, we … user journeys Document current data capture methods and data flow across systems Identify process inefficiencies and data quality gaps Write clear, actionable user stories and acceptance criteria for the Salesforce team Support Agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) Collaborate with stakeholders, Salesforce consultants, and developers to align on requirements You’ll Need: 3+ years of Business Analysis More ❯
