9 of 9 Permanent Senior Support Analyst Jobs in Northern Ireland

Senior Application Support Analyst - Citi Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers Senior Application Support Analyst - Citi 1 day ago Be among the first 25 applicants Join to apply for the Senior Application Support Analyst - Citi role at Jobs via … of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you'll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability More ❯

of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you’ll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability … insights into application performance and capacity with proposed solutions. Work to implement scalable solutions from a tooling catalogue. What we’ll need from you: Relevant experience in an Application Support role, ideally with Site Reliability Engineering experience. Knowledge/experience of Problem Management Tools and the Incident management process. Demonstratable experience in providing Automation and TOIL reducing solutions. Ability More ❯

career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services … that enable growth and economic progress. Team/Role Overview Working as an Applications Support Senior Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that our Operations and Risk & Control users can confidently service their clients. The role sits within the Data Engineering Production Management team, which … and delivering world-class Client experience and enabling growth via scalability. You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners. What More ❯

and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. Job Description: We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will have deep technical expertise in … big data technologies and a strong track record of resolving complex technical issues. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Senior Analyst - AVP role at Citi Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom 13 hours ago Be among the first … applicants Join to apply for the Applications Support Senior Analyst - AVP role at Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer … clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements More ❯

clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow … facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

We are seeking a highly motivated and skilled Application Tools Support Engineer to join our team. This role combines traditional L2 support responsibilities with a Site Reliability Engineering (SRE) mindset to ensure the stability, performance, and continuous improvement of our critical DevOps toolchain, including emerging Generative AI (GenAI) tools. Key Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Provide timely and effective technical support for end users of a designated set of DevOps tools, encompassing traditional tools (e.g., CI/CD platforms, monitoring and … processes, identifying opportunities for automation, self-healing, and enhanced reliability, specifically exploring the potential of GenAI for automation and optimization. Collaborate with engineering teams on the design, implementation, and support of new tools and features, advocating for supportability and operational excellence, with a focus on integrating into support model effectively. Ensures essential procedures are followed and helps to More ❯

for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. The Senior Analyst applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. The successful … candidate will display in-depth understanding with the ability to evaluate moderately complex and variable issues with substantial potential impact. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Appplications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow … escalate to business and technology management in a timely manner. Formulates and defines scope and objectives for complex application enhancements and problem resolution Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful … based on analysis of factual information in complicated and unique situations. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Acts as SME to senior stakeholders and/or other team members. Qualifications More ❯