1 of 1 Permanent Senior Support Engineer Jobs in Northern Ireland

of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an EDM Senior Support Engineer in Kainos , you'll work to help us deliver high-quality technical support to external customers. In this role, you'll act as a … bridge between support and product engineering - diagnosing complex issues, building internal tools, and driving service improvements. You'll have the opportunity to take ownership of problems, contribute to system reliability, and mentor more junior team members. This is a hands-on technical role for someone who thrives in a fast-paced environment, enjoys solving real-world problems, and values … collaboration and continuous improvement. Your key responsibilities will also include: Own the investigation and resolution of high-impact technical issues across EDM, working closely with engineering and customer-facing support consultants. Analyse root causes and propose long-term solutions to recurring technical problems. Act as a technical escalation point for complex support cases, guiding junior team members and More ❯