2 of 2 Permanent Service Design Jobs in Northern Ireland

Discover where complex meets meaningful as a Service Architect in our Scotland & NI Business Unit. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle …/or at other CGI/client locations. We are seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Service Architect, you may work with a wide range of clients - often on-site … supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new service solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies, service delivery models and transition to service More ❯

communicate this in an engaging way, whether this is by creating prototypes to test an idea and inspire the team and stakeholders, or creating design patterns that can be used across our services to ensure consistency and scalability. Person specification Main responsibilities?? You will: Provide design leadership across … multidisciplinary teams, focusing on innovative and user-centred design solutions. Partner with the Head of Design, Head of User Research, and Head of Content to deliver cohesive user experiences. Work closely with other Heads of Profession to ensure seamless interaction with government services. Set direction and embed best … practices within teams, alongside the Lead Interaction Designer. Facilitate key decisions based on research insights and understand their broader impact. Create and iterate on design patterns and prototypes that meet user needs and enhance service consistency. Work with user researchers and front-end developers to transform concepts into More ❯