4 of 4 Permanent Service Design Jobs in Northern Ireland

the UK's economy and society. With nearly 300 innovators across the UK, we tackle significant challenges through collaborative, practical innovation. The Role We are looking for a Senior Service Transformation Manager to join our Innovation Practice Team on a Fixed Term Contract until March 2026. As a Senior Service Transformation Manager, you will play a pivotal role … in shaping and delivering a complex, multi-stakeholder, design-led and user-centred programme that accelerates the adoption of advanced digital technologies in the Energy Sector. You will lead and enable the end-to-end delivery of digital transformation projects, collaborating closely with subject matter experts, Service Designers, Programme Directors, and multidisciplinary teams across organisations to ensure that … change effectively. You will work primarily on the Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuous improvement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. More ❯

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the client … and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client … requirements. Service Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service More ❯

is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop … lifestyle and helps you reach your ambitions. THALES are looking to recruit an ambitious & driven Services Solution Architect to enable strategic as well as an operations level in the design of services, leading interdisciplinary design teams in the design and deployment of innovative services in the defence, business, consumer and public sector. Location: Belfast The successful candidate … For more information and guidance please visit the UKSV website The purpose of a Services Solution Architect (SSA) is to: Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue. Work collaboratively within campaigns and assist in More ❯

in designing, developing, and maintaining petabyte-scale production platforms with a strong emphasis on resilience, performance, and developer experience. You'll work on distributed systems, deployment infrastructure, and internal service frameworks, enabling teams across the organization to deliver with speed, security, and reliability. Your day-to-day • Architect, build, and maintain scalable, fault-tolerant systems that support petabyte-scale … of RESTful APIs using Java or similar high-performance languages (e.g., Go, Kotlin, Scala) • Contribute to the evolution of our internal platform by improving core infrastructure components and abstractions • Design and optimize data pipelines and backend systems leveraging distributed technologies like Apache Kafka and Cassandra • Drive platform modernization through Kubernetes-based deployments and configuration management using tools like Puppe … in CI/CD, observability, security, and cloud-native architecture • Collaborate with product and engineering teams to understand their needs and deliver reusable, scalable solutions • Mentor other engineers, review design documents and code, and provide leadership in solving complex technical challenges • Own the operational health of platform services, including reliability, uptime, and on-call rotations. What you bring to More ❯