12 of 12 Permanent ServiceNow Jobs in Northern Ireland

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level … service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving ...

Kafka or other real-time data streaming technologies Strong Unix/Linux scripting skills for automation Experience with incident management processes and ticketing systems (ServiceNow, JIRA) Exposure to cloud platforms (AWS, Azure, or Google Cloud) Understanding of data quality processes and reconciliation Knowledge of DevOps practices, CI/ ...

high‐priority incidents within a multi‐client or shared service environment Understanding of ITIL principles And ideally, you’ll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

commercial considerations. Desirable Experience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

high‐priority incidents within a multi‐client or shared service environment* Understanding of ITIL principles**And ideally, you’ll also bring*** Knowledge of Remedy, ServiceNow, or similar incident management tooling* Ability to work as part of shift rota (start times vary between 7:30am and 11am)* Be part ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based … first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems. Ensure timely resolution of incidents ...

BICC, BI Publisher Experience of secure integration design The ability to produce clear technical design documents Experience integrating Oracle Fusion with platforms such as ServiceNow, Workday, SAP and other SaaS systems Ability to work in a client facing capacity Experience of working in Public Sector and/or other regulated ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will … Description documentation in support of pre-sales, Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow). Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices. Act as the Event Management SME, advising ...

such as TIBCO or comparable enterprise platforms. Experience supporting cloud platforms such as Microsoft Azure, Amazon Web Services, or Google Cloud Platform. Experience using ServiceNow or a comparable ITSM platform. Knowledge of compliance, risk management, audit controls, operational resilience, business continuity, and disaster recovery practices. Relevant professional certifications, such … ITIL, SRE, cloud, Kubernetes, security, ServiceNow, or comparable technology certifications. Experience leading operational maturity assessments, service governance programs, or production readiness reviews. Job Posting End Date: Monday 21st September 2026 (11:59pm) #LI-TR3 #Hybrid Skills Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management, Reliability Management, Site Reliability ...

middleware or integration technologies such as TIBCO or comparable enterprise platforms Experience supporting Microsoft Azure, Amazon Web Services, or Google Cloud Platform Experience using ServiceNow or a comparable ITSM platform Knowledge of compliance, risk management, audit controls, operational resilience, business continuity, and disaster recovery practices Relevant professional certifications, such … ITIL, SRE, cloud, Kubernetes, security, ServiceNow, or comparable technology certifications Experience leading operational maturity assessments, service governance programs, or production readiness reviews Core Competencies Demonstrates expertise in Service Reliability Engineering, Incident Management, and ITIL-based processes, with a strong focus on operational governance, automation, and continuous service improvement. Proven ability ...

effort Compliance Monitoring & Governance Build and maintain continuous compliance monitoring using GRC platforms such as Anecdotes (or equivalent tools like Vanta, Drata, Secureframe, OneTrust, ServiceNow GRC) Configure and manage automated evidence collection via API integrations with cloud, identity, ticketing, and infrastructure systems Design and implement controls that consume ingested data … NIST CSF and ISO 27001 (or similar frameworks like PCI DSS, HITRUST) Experience with a GRC automation platform (Anecdotes, Vanta, Drata, Secureframe, OneTrust, ServiceNow GRC, or similar) Comfort working with API integrations to ingest data for compliance monitoring and control building Working proficiency in SQL or similar query languages ...

Capita w Belfaście poszukuje Major Incident Managera. Praca stacjonarna, zespół w nowym Tech Ops Command Centre w Hillview House, Newtownabbey. Będziesz prowadzić incydenty wysokiego priorytetu od początku do końca, łącząc zespoły techniczne i dostawców. Wymagane ...