3 of 3 Permanent SharePoint Jobs in Northern Ireland

background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. Ability to stay calm ...

major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification Key Competencies Calm decision-making under pressure ...

Ahrefs) for content planning and performance monitoring. Analytics platforms (e.g. Google Analytics 4, HubSpot) for reporting on content effectiveness. Microsoft 365 Suite: PowerPoint, Word, SharePoint, and Teams for internal collaboration and presentations. Project management tools (e.g. Jira or equivalent) for content planning and team workflows. Essential Qualifications Demonstrated experience ...