Our client, a forward-thinking IT Services Provider based in Mid Ulster, is currently seeking an experienced IT SupportEngineer to join their expanding technical operations team. Renowned for their people-first approach and high standards of client service, the company partners with organisations across Northern Ireland to deliver scalable, secure, and responsive IT solutions that fuel business … individual who can troubleshoot and resolve incidents with confidence while also contributing to wider technical initiatives, including infrastructure rollouts, cloud migrations, and network improvements. Key Responsibilities Deliver tiered IT support services across a broad technology stack, providing swift issue resolution and excellent client communication Diagnose and resolve technical problems related to hardware, software, and connectivity Build and maintain client … systems, including servers, desktops, laptops, and network devices Support Microsoft 365 administration (Teams, Exchange Online, SharePoint, OneDrive) Configure and manage site-to-site and remote access VPN connections Oversee routine systems maintenance, patching cycles, and security monitoring Maintain and update technical documentation, support logs, and change controls Participate in client infrastructure projects including server upgrades, migrations, and network More ❯
an exciting opportunity to join a fast-growing, dynamic company committed to delivering outstanding service from initial sale through commissioning, servicing, and maintenance. Role Overview: As an Internal Service SupportEngineer, you will play a key role supporting the technical sales, estimation, and design functions within the HVAC division. Your focus will be on assisting with the specification … quotation, and ongoing support of heating, ventilation, and cooling systems across diverse building types. This hands-on role offers the chance to work alongside experienced engineers and industry professionals while gaining valuable exposure to a wide array of HVAC technologies. Key Responsibilities: Assist with the design, quotation, and specification of HVAC systems, including MVHR, ductwork, pipework, heat recovery, chilled … water, heating, and cooling equipment. Support equipment and materials selection, ensuring compliance with energy efficiency, sustainability standards, and building regulations. Participate in site visits to support surveys, inspections, and commissioning activities. Prepare technical reports, tender documentation, schedules, and quotations. Liaise effectively with internal teams, contractors, suppliers, and manufacturers to ensure smooth project delivery. Stay up-to-date with More ❯
Technical SupportEngineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical SupportEngineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a … product teams to learn how our tools work under the hood - and how to fix things when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who … attitude beats experience - so if you're curious, communicative, and motivated to learn the world of cybersecurity, let's talk. What You'll Do Assist customers by responding to support tickets using tools like Jira Service Desk - and jump on Zoom calls when needed to troubleshoot live issues. Learn how our platform works, including data flows, APIs, and vulnerability More ❯
a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an EDM Senior SupportEngineer in Kainos , you'll work to help us deliver high-quality technical support to external customers. In this role, you'll act as a bridge between … support and product engineering - diagnosing complex issues, building internal tools, and driving service improvements. You'll have the opportunity to take ownership of problems, contribute to system reliability, and mentor more junior team members. This is a hands-on technical role for someone who thrives in a fast-paced environment, enjoys solving real-world problems, and values collaboration and … continuous improvement. Your key responsibilities will also include: Own the investigation and resolution of high-impact technical issues across EDM, working closely with engineering and customer-facing support consultants. Analyse root causes and propose long-term solutions to recurring technical problems. Act as a technical escalation point for complex support cases, guiding junior team members and supportMore ❯
