2 of 2 Permanent CRM Jobs in Northwich

and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from More ❯

Work with key vendors to deliver bespoke hardware and services that meet our partners needs. Conduct account mapping exercises to assess opportunities whilst maintaining regular notes via the company CRM system and develop account plans for complex accounts. Work collaboratively, sharing best practice with the wider account team. Skills Required: Strong Knowledge of IT industry preferably having worked in the More ❯