3 of 3 Permanent IT Manager Jobs in Northwich

IT Infrastructure and Helpdesk Manager As IT Infrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisations technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. Key ResponsibilitiesTeam Leadership & People … Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous improvement across the department. Operational … needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information Technology, or a related field. Experience in IT Helpdesk or Support Management. Strong background in infrastructure More ❯

IT Infrastructure and Helpdesk Manager As IT Infrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisation’s technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. Key Responsibilities Team … Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous improvement across the … needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information Technology, or a related field. Experience in IT Helpdesk or Support Management. Strong background in infrastructure More ❯

Role: IT Infrastructure & Helpdesk Manager Location: Northwich (hybrid) Type: Permanent, Full-time Salary: Up to £65,000 + excellent benefits About the Role An exciting opportunity has arisen for an experienced IT Infrastructure & Helpdesk Manager to join a leading financial services organisation during a period of growth. Youll lead a talented IT team, overseeing day … to-day helpdesk operations and managing the organisations infrastructure. This is a key leadership role with the opportunity to shape the delivery of IT services, drive process improvement, and lead a team committed to providing outstanding technical support. You will have a deputy reporting into you alongside a team of six. Key Responsibilities Lead, motivate and develop the IT Helpdesk and Infrastructure team. Manage IT systems including servers, networks, and storage to ensure reliability and performance. Oversee daily service delivery, ensuring SLAs are met and customer satisfaction remains high. Manage and improve helpdesk processes, ticketing systems, and documentation. Act as a key escalation point for complex technical issues. Drive infrastructure projects such as upgrades, migrations, and system More ❯