Digital Experience Coordinator
- Hiring Organisation
- Places for People
- Location
- Northwich, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Coordinator to support the day-to-day running, performance and continuous improvement of our digital customer platforms. You'll work across online chat, self-service and automated customer journeys, investigating digital issues and identifying opportunities to make processes simpler and more effective. You'll also help explore … offices in Northwich (CW9 7LN) - 37.5 hours per week (Monday to Friday) What you'll be doing Managing digital platform cases through Salesforce, investigating issues affecting websites, portals, online chat, booking systems and other online customer journeys. Supporting the performance and continuous improvement of online chat, chatbots, Agentforce, self ...