2 of 2 Permanent Client Onboarding Jobs in Norwich

customer support calls to onboard new customers and resolve any queries timely and efficiently.Responsibilities:Deliver training for new customers as part of their onboarding processTake inbound customer support calls, answer webchats and ticketsProvide excellent customer service by phone, email, webchat and online user supportWhere appropriate, escalate and accurately ...

helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour working week, hybrid working, and the opportunity … support for a SaaS software platform Manage and resolve customer support tickets through to completion Investigate, troubleshoot and diagnose technical issues Deliver software onboarding, demonstrations and customer training Support software installations and system configuration Create and maintain customer-facing documentation and knowledge articles Build trusted relationships with customers ...