4 of 4 Permanent Customer Service Jobs in Norwich

Support Specialist

Hiring Organisation
ITR | part of Ascent International Group
Location
Norwich, Norfolk, UK
Employment Type
Full-time
line support (2nd line exposure a bonus) Knowledge of Windows/macOS, networking basics (TCP/IP, DNS), Office 365 Strong communication and customer service skills Organised, proactive and calm under pressure Full UK driving licence essential CompTIA/Microsoft certs are a plus If you're passionate ...

Engineering Manager - Voice Agents

Hiring Organisation
Zendesk
Location
Norwich, Norfolk, UK
Employment Type
Full-time
your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

ICT Technician

Hiring Organisation
Spider
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
£28000 - £35000/annum Salary + Overtime Rates
provides high-quality ICT, networking, CCTV, and VoIP solutions to a wide range of clients across the UK. With a strong focus on reliability, customer service, and technical excellence, they offer a supportive environment where skilled technicians can develop, grow, and work with modern technologies across varied … ability to work independently across multiple sites. You’ll be confident working with networking, CCTV, and VoIP systems and bring a professional, customer-focused approach. Essential requirements include ICT support or field technician experience, solid networking knowledge (TCP/IP, VLANs, DHCP, DNS, routing, switching), experience with UniFi equipment ...

Customer Support Rep - AI Assistance

Hiring Organisation
Mercor
Location
Norwich, Norfolk, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...