Data Analyst
Norwich, England, United Kingdom
Harnham
Job Title: Data Analyst Location: Norwich (occasional travel) Contract Length: 3 months IR35 Status: Outside (TBC) Rate: £350-400pd Start Date: ASAP (maximum 2 weeks' notice) Overview Our client is supported by a busy Contact Center operation, and the business is looking to backfill a key analytics role. The successful candidate will be responsible for developing a suite … of reports focused on Contact Center data, primarily sourced from Genesys. Key Responsibilities Develop, maintain and present a suite of Power BI reports for senior leadership and board-level reporting Ensure data accuracy and perform QA checks prior to report distribution Collaborate with key stakeholders to understand requirements and deliver actionable insights Required Skills & Experience Strong proficiency in … Power BI Experience in analysing Contact Center data Excellent attention to detail and data quality assurance skills Confident communicator with experience engaging senior leadership Engineering or technical background beneficial More ❯
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