CS Operations and AI Specialist
- Location
- Norwich, England, United Kingdom
stack, with a focus on data security standards suitable for regulated financial services environments. Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake and Omni). Business Applications Administration & Configuration Implement, administer, and optimise all business applications across Support, Services and Customer Success Management. … Support Tickets Management Applications. Ability to build reports, dashboards, and analyse operational data. Understanding of workflow automation concepts and system integrations. Strong Excel or Google Sheets data analysis skills. Preferred experience Experience with leading large language model platforms such as Claude and Gemini . Experience with enterprise ...