IT Service Desk Analyst
- Hiring Organisation
- Morgan Hunt Recruitment
- Location
- Norwich, Norfolk, United Kingdom
- Employment Type
- Full-Time
- Salary
- £14.00 - £14.50 per hour
IT Service Desk Analyst Based at Norfolk Community Hospital Job Purpose To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. Providing a single point of contact for IT related incidents, requests for service and queries which … Supporting over 3000 customers, 3000 technical hardware and providing a first-time fix for approximately 4500 calls a month Detecting, recording, classifying, prioritising all IT incidents and tasks Recording all IT Incidents and Requests for Service, ensuring all relevant details are captured in line with Service Desk standards ...