2 of 2 Permanent ITSM Jobs in Norwich

experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. Excellent client-facing skills, with the ability to work ...

looking for an IT Service Platform Administrator, responsible for the configuration, optimisation, and administration of the organisation's IT Service Management (ITSM) platform. With experience configuring workflows, automations, forms, and user interfaces within an ITSM tool and the ability to translate service management requirements into platform configuration, you'll ensure … enhancements. A strong understanding of ITIL practices and experience working in a service management or IT operations environment is vital. You'll ensure the ITSM tool remains stable, secure, and aligned to operational and governance requirements. If you have strong analytical and problem-solving skills with a high attention ...