Permanent Microsoft 365 Jobs in Norwich

2 of 2 Permanent Microsoft 365 Jobs in Norwich

Service Desk Manager

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid/Remote Options
Morson Edge
processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯
Employment Type: Permanent
Posted:

3rd Line Support

Norwich, Norfolk, England, United Kingdom
Reed
controls, firewall policies, and intrusion detection systems. Collaborate with infrastructure and security teams on network upgrades, migrations, and architecture planning. Support server environments including Windows Server, Active Directory, and Microsoft Exchange. Maintain accurate documentation of network configurations, changes, and incident resolutions. Evaluate and recommend new technologies to improve operational efficiency and network resilience. Skills & Experience: Proven experience in a … networking equipment and technologies. CCNA certification (required); CCNP or other advanced networking certifications (desirable). Familiarity with network monitoring and diagnostic tools. Proficiency in Windows OS, Server OS, and Microsoft Exchange (SMTP, POP3, IMAP). Experience with Active Directory, Group Policy, and Office 365. Excellent problem-solving and analytical skills. Full, clean UK driving licence. Ability to pass a More ❯
Employment Type: Full-Time
Salary: £40,000 - £450,000 per annum, Inc benefits
Posted:
Microsoft 365
Norwich
10th Percentile
£30,600
25th Percentile
£31,500
Median
£34,000
75th Percentile
£37,500
90th Percentile
£39,000