2 of 2 Permanent Support Specialist Jobs in Norwich

cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident … informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...

Durlston Partners are working with a Hedge Fund who are looking to bring on an experienced support engineer. Key technologies required are Windows and Azure support and administration, touching on other technologies including AWS, Linux, automation tooling etc. Working closely with Traders and Quants, be the 'fixer' across … floor and provide top class service for a high performing team and environment. This is the sole support role for the London office. There is fantastic opportunity for growth within the role, with training provided, shadowing a fantastic Head of Infrastructure. Expect to quickly upskill in scripting, with scope ...