3rd Line Infrastructure Support Analyst - Windows
- Hiring Organisation
- Akkodis
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £52000/annum
cause analysis and contribute to problem management activities Assist with technical escalations and mentor colleagues where required Follow change, incident, and security management processes Maintain accurate records within ITSM platforms Support reporting, documentation, and operational governance activities. What We're Looking For Essential Experience Significant experience … Windows Server Active Directory Microsoft Entra ID VMware and/or Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation ...