7 of 7 Permanent SLA Jobs in Nottingham

What you’ll do Ensure all Requests for Changes are registered on the Computacenter and Customers Tool Management System for tracking and auditing of SLA/OLA. Vet all RFC's. Ensure all logged Request for Changes, are promptly and correctly approved by authorised approvers. Ensure all logged RFCs ...

DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA’S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited ...

DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA’S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not limited ...

management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA’s, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. What ...

deployment, configuration and troubleshooting of database technologies. Maintain documentation and mentor colleagues. Research into areas of technical interest. Drive operational excellence and maintain SLA to the business. As a member of the wider IT Operations Team, when required assist with supporting all areas of our Infrastructure including servers and networks. ...

Select how often (in days) to receive an alert: IT First Line Support Analyst Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service Desk Life on the team Security Cleared (Minimum ...

service delivery. Overall delivery of the Evergreen Service to customer On site customer visits – as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly … process and Verdant tooling Proactively manage exceptions and challenges relating to Feature Release deployments Production of Management Information where required (KPI’s/SLA’s) Collaboration with all Evergreen team members New Customer/Rotation – 10% Manages on-boarding process and identifies any gaps New customer adoption/acceptance into ...