3 of 3 Permanent Time Management Jobs in Nottingham

Log, classify, and manage customer incidents following established procedures Troubleshoot Microsoft desktop operating systems Execute new starter and leaver processes including user/mailbox creation, mailbox configuration, and permissions management Resolve or escalate business application issues, coordinating with software vendors as needed Manage multiple priorities effectively during high-volume periods Service Management Optimise productivity through effective time management Maintain exceptional call queue standards with regular priority reviews Provide comprehensive updates via telephone and our helpdesk platform Ensure all ticket documentation meets quality standards Contribute to the Cloudworks knowledgebase for easier future problem resolution Conduct proactive follow-ups to confirm customer satisfaction Process Adherence Execute core Service Desk functions following Cloudworks protocols Apply ITIL framework principles … and efficiency targets Essential Technical Skills: Core Experience Required: Microsoft 365 including Defender, Purview, Intune and Autopilot Windows 10/11 troubleshooting and support Entra ID/Active Directory management Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls Windows Server Administration Advantageous Experience Managed Service Provider (MSP) background ITIL v3/v4 Foundation Certification or ITIL experience SLA More ❯

DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance … teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working … the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self More ❯

requirements, including Health, Safety, Environmental, Procurement and Employment practices. Ensure that all report completion is timely and accurate covering day to day task completion reports, non-conformity reporting and time management. Demonstration of good working knowledge of all relevant British Standards as a minimum with previous experience in fire detection systems beneficial. Liaise with auditing team to ensure site More ❯