Helpdesk Operative
- Hiring Organisation
- ClearCourse
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
retailers.We are looking for a dynamic Support Person to join our Helpdesk team. You will be providing support to our customer base for their EPOS hardware and software.Key responsibilities: Taking customer support calls Diagnosis of hardware and software issues over the phone and via remote access Assisting customers to resolve … Ability to meet deadlines and prioritise workload Able to work under pressure A willingness to keep up to date with IT developments Experience of EPOS systems an advantage Great phone manner The helpdesk operates 7 days a week from 8am to 8pm. Your hours of work are mainly ...