3 of 3 Permanent ITIL Jobs in Nottinghamshire

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

SaaS context.  Experience within Solution Design & Architecture.  Robust knowledge within Security Architecture.  Experience of all aspects of the software development lifecycle.  In depth ITIL Knowledge.  Experience in reviewing and selecting Technical and Applications Architectures solutions.  Experience of supporting procurement of IT Architecture and services.  Experience of working with 3rd party

TECHNICIAN KEY POINTS Onsite role based in Newark- £28K Provide first-line technical support to internal users across multiple sites Opportunity to gain an ITIL Level 3 qualification Mix of service desk work, hardware/software support, and basic network/server monitoring Flexibility required for occasional out-of-hours … facilities Free onsite staff parking (current arrangement under ongoing review) 1 day paid volunteering leave per year Ongoing training and development, including a funded ITIL Level 3 qualification THE ICT 1ST LINE SUPPORT TECHNICIAN ROLE In this role, you'll act as the first point of contact for internal users