Permanent Planning and Forecasting Jobs in Nottinghamshire

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Sr. Program Manager, Storewalk, Retail Business Services

Mansfield, Nottinghamshire, United Kingdom
Amazon
s most customer-centric company, offering a vast selection at low prices to enhance customer experience. The Retail Business Services (RBS) Organization at Amazon focuses on improving customer experience and supporting Selling Partners (SPs) growth. Our solutions ensure comprehensive catalog information for a better shopping experience. RBS is seeking a Senior Program Manager to lead the 'Storewalk+' service, which mimics … the customer shopping journey to identify and resolve issues affecting customer experience, particularly on the Detail Page, the most visited page by millions. Responsibilities: Own the widget experience on across multiple product types. Lead planning, forecasting, and operational contributions. Set goals for the storewalk team to identify root causes of customer drop-offs. Manage end-to-end storewalk execution and … collaborate with category leaders and solution teams. Define business use case requirements for technical teams. Translate business needs into specifications and oversee delivery. Establish scalable analysis and modeling processes. Develop and execute the service's strategy and risk mitigation plans. Communicate regularly with leadership through updates and deep dives. Qualifications: Basic: 5+ years of cross-functional experience with tech and More ❯
Employment Type: Permanent
Salary: GBP Annual
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