8 of 8 Permanent Service Delivery Jobs in Nottinghamshire

work (including server/desktop/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and disruption on the IT services are kept to an absolute minimum & meet contractual … requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation completed accordingly to deliver an excellent level of service to the customer in line … and the Customers ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager/Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service/project delivery targets. Completes More ❯

Field Service Engineer – SEM/TEM/Electron Microscopy Do you have a passion for developing your hands-on engineering skills working on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded individual with hands-on experience with SEM or TEM systems and a desire to further develop their … analytical instrument provider allows the opportunity to work with some of the most advanced equipment in the industry utilised by clients in academia through to semiconductor manufacturing. Recognised for service delivery, they pride themselves on their detailed attention to customers’ needs and dedication to the highest standards of performance and quality. Rewards & Benefits £40K - £58K Basic Salary (dependent … on experience) 10% Bonus £10K Overtime Company Car Travel Expenses Up to 7% Pension Wellbeing Programme 25 Days Holiday + Public Holidays (rising with service) About The Role As a Service Engineer you will work from a home office and spend 80% of your time covering the UK & Ireland (with around 2 nights per week away from home More ❯

Field Service Engineer SEM/TEM/Electron Microscopy Do you have a passion for developing your hands-on engineering skills working on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded individual with hands-on experience with SEM or TEM systems and a desire to further develop their … analytical instrument provider allows the opportunity to work with some of the most advanced equipment in the industry utilised by clients in academia through to semiconductor manufacturing. Recognised for service delivery, they pride themselves on their detailed attention to customers needs and dedication to the highest standards of performance and quality. Rewards & Benefits £40K - £58K Basic Salary (dependent … on experience) 10% Bonus £10K Overtime Company Car Travel Expenses Up to 7% Pension Wellbeing Programme 25 Days Holiday + Public Holidays (rising with service) About The Role As a Service Engineer you will work from a home office and spend 80% of your time covering the UK & Ireland (with around 2 nights per week away from home More ❯

team and unsupervised on occasions. Applicants must be enthusiastic and committed individuals with a proven history in a similar role, where a dynamic and flexible approach to ITIL oriented service delivery & support is key. We are looking for applicants who are keen to bring new ideas and innovation to the team, to achieve continuous improvements in service … The successful candidate will need to be flexible and willing to vary their working hours. This is to suit the demands of the IM&T functions of an emergency service from time to time, and be prepared to travel away from HQ premises in the course of their duties. Person Specification Application form Essential Experience of communicating with staff … and software problems Driving licence (requirement to drive Trust vehicle) Work on a rota basis which includes on call (out of hours) cover Ability to identify, create and implement service improvement in own work area Desirable Can demonstrate knowledge of General Data Protection Regulations and Freedom of Information Act NHS Experience ITIL Foundation Certificate At least 2 year experience More ❯

Assurance 5% annual bonus Pension Scheme Employer matched to 5% Voluntary Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: IT Service Desk Support About the Role We are seeking a proactive and customer-focused IT Support Desk … Support to join our team. You will be the first point of contact for technical issues, providing exceptional customer service and hands-on support for any related requests. This role involves managing tickets, troubleshooting incidents, and supporting laptop builds and Windows/Microsoft environments to ensure all end users have a seamless technology experience. Key Responsibilities Act as the … support for desktops, laptops, and mobile devices, including laptop builds, imaging, and setup. Manage and resolve incidents through a ticketing system, ensuring timely response and resolution. Deliver exceptional customer service and communicate solutions in a clear, friendly manner. Troubleshoot and resolve issues with Windows operating systems, Microsoft 365, Office, and related applications. Assist with user account management, password resets More ❯

and removal of all user accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least three days per week required … Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience of user account administration within Active More ❯

and removal of all user accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery. This will be a hybrid position, with the expectation of at least three days per week … Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience of user account administration within Active More ❯

same one, multiple times a day!) with patience and clarity. Work closely with other IT teams to ensure a smooth user experience and identify opportunities to automate or improve service delivery. Technical skills & experience Hands-on experience with Active Directory and Exchange Online user account administration. Familiarity with Windows 11 Enterprise environments. Good knowledge of Microsoft 365 (Office … face-to-face. Patience and resilience, comfortable answering repeat questions with good humour and professionalism. Clear communicator, able to explain technical steps in plain, jargon-free language. Strong customer service mindset, proactive in making sure users feel supported and valued. Organised and calm under pressure, able to juggle competing requests while staying professional. Location & working pattern Based in Nottingham. More ❯