4 of 4 Permanent Support Analyst Jobs in Nottinghamshire

IT Support Analyst Nottingham - Hybrid - PermanentCompetitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT … Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm.• Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise.• Escalate complex issues to the appropriate team when needed.• Provide hands-on support for Office 365, Active Directory, hardware, and software.• Maintain and update the knowledge base … to ensure accurate guidance.• Support change activities while minimizing service disruption and adhering to SLAs and security standards.• Share expertise, coach colleagues, and contribute to continuous improvement.• Ensure all work complies with IT policies, procedures, and security requirements. Key Requirements of the IT Support Analyst: • Experience supporting IT systems in a service desk/analyst capacity. More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities * Batch Monitoring … achieved. * Patch Management. * Increase the First Time Fix rate. * Adhere to escalation procedures. * Assist with technical escalations for other team members. * Monitor call queue and follow up with specialist support teams for resolution. The Requirements * Security (SC Clearance) or able to achieve. * A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. * Some Infrastructure More ❯

matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As an 1st Line Application Support Analyst at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer … queries. You will be trained to handle first-level support, triage cases, and collaborate with various teams to resolve issues efficiently. This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development … and MHR’s success. Your Team: You will work closely with a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and More ❯

Help Desk Support Analysts – Prestigious Nottingham Client One of Nottingham’s finest and ‘most-rewarding’ employers, my client has a pedigree that spans 100+ years. Their sector is buoyant, and the business continues to go from strength-to-strength, which continues to create range of exciting opportunities for candidates at all levels. We have a long-term opportunity for … support analysts with a solid grounding in 1st/2nd line support to form part of their long-established IT Service Desk, managing phone calls, e-mail and remote queries. The successful candidate will ideally have experience of, or gain experience across a range of technology, including the following: ·Active Directory and Exchange ·Windows 10 ·Microsoft Office/… un-doubted opportunity to work on exciting projects and with the latest technology for a prestigious client. Please forward your most recent CV for consideration. 1st/2nd/SUPPORT/EXCHANGE/ACTIVE DIRECTORY/O365/WINDOWS/SCCM/NOTTINGHAM/LEICESTER/MIDLANDS/ITIL/1st/2nd/SUPPORT/EXCHANGE/ More ❯