2 of 2 Permanent VoIP Jobs in Nottinghamshire

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

Helpdesk Technician - Level 3 will include: Acting as the primary third-line escalation point for complex, sensitive, and high-priority incidents across IT and VoIP systems, taking full ownership through to resolution. Diagnosing and resolving advanced technical issues across Windows Server, Microsoft 365, Entra ID, networking, security, and endpoint management … backup and disaster recovery solutions. Excellent diagnostic and analytical capabilities with a calm, logical approach to resolving high-pressure technical incidents. Desirable exposure to VoIP telephony platforms such as 3CX, PowerShell scripting for automation, or relevant certifications such as Microsoft MD-102, MS-102, or AZ-104. THE BENEFITS ...