5 of 5 Permanent Windows 10 Jobs in Nottinghamshire

day-to-day operations and contributing to ongoing IT improvement work. Key Responsibilities: - Provide 1st and early 2nd Line support across hardware, software, network, and user issues - Support Windows environments (10/11) and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech - Assist with Microsoft 365 admin … with the roll-out of new hardware and software across multiple sites - Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint, Teams - Active Directory, Group Policy, basic PowerShell - Networking fundamentals (TCP/IP, DNS, DHCP) - Printer management, AV software, remote support tools … clear progression routes on offer into management or project based work. Key Words: IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk, Desktop Support, Microsoft 365, Windows 10/11, Active Directory, Networking, IT Jobs Nottingham, Internal IT Support, Junior Infrastructure Support More ❯

line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯

role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯

phone, email, and in person. Diagnose and resolve hardware, software, and network issues. Set up and configure desktops, laptops, printers, and mobile devices. Provide support for Microsoft 365, Windows 10/11, and business applications. Manage user accounts, permissions, and password resets in Active Directory. Escalate more complex issues to 2nd/3rd Line or external … equipment audits, patching, and system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1st Line). Good knowledge of Microsoft environments (Windows OS, Office 365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and troubleshooting skills. Excellent communication skills with a customer-focused approach. More ❯

contact for technical issues, providing exceptional customer service and hands-on support for any related requests. This role involves managing tickets, troubleshooting incidents, and supporting laptop builds and Windows/Microsoft environments to ensure all end users have a seamless technology experience. Key Responsibilities Act as the first point of contact for IT support requests via phone, email … resolve incidents through a ticketing system, ensuring timely response and resolution. Deliver exceptional customer service and communicate solutions in a clear, friendly manner. Troubleshoot and resolve issues with Windows operating systems, Microsoft 365, Office, and related applications. Assist with user account management, password resets, and access provisioning. Support installation and configuration of new hardware and software. Escalate complex … delivery. Requirements 2+ years of experience in an IT Support, Helpdesk, or Service Desk role. Strong troubleshooting skills across hardware, software, and network connectivity. Hands-on experience with Windows 10/11, Microsoft 365, and related tools. Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk, Freshservice). Knowledge of laptop builds, device imaging, and deployment tools. More ❯