IT Helpdesk Technician
- Hiring Organisation
- Future Prospects Group Ltd
- Location
- Newark on Trent, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £36500 - £38500/annum Excellent benefits
sensitive, and high-priority incidents across IT and VoIP systems, taking full ownership through to resolution. Diagnosing and resolving advanced technical issues across Windows Server, Microsoft 365, Entra ID, networking, security, and endpoint management environments. Leading problem management for major and recurring incidents, conducting root cause … procedures, and customer infrastructure documentation. Executing remote configuration changes and minor project implementations, such as Microsoft 365 and Intune rollouts, firewall modifications, and server updates. THE CANDIDATE The ideal IT Helpdesk Technician - Level 3 will be able to demonstrate the following key skills and experience: Substantial third-line ...