4 of 4 Permanent Commercial Awareness Jobs in Oxford

major incidents, and drive continual improvement across AMS. Key responsibilities Owning end-to-end service delivery for SAP AMS customers, ensuring SLAs, KPIs, and commercial targets are consistently met. Acting as the senior escalation point for major incidents, leading resolution and stakeholder communications through to closure. Building trusted, long … senior stakeholders. Leading ITIL-aligned processes across incident, problem, change, and service request management. Managing service risks, breaches, and improvement plans with confidence and commercial awareness. Producing and presenting service performance reports, insights, and recommendations to customers and internal leadership. Owning and leading customer transitions into AMS, ensuring smooth ...

will work with delivery managers and solution architects to shape the approach for the work you and the wider team undertakes. You proactively seek commercial opportunities and take a lead role in product-level commercial negotiations. You will actively support the engagement with product or programme-level business … practices. Proven ability of strong team management skills, including effectively managing, mentoring and coaching members of your team and wider community is important. Strong commercial awareness and active participation in revenue or sales-generating activity. Actively supports and builds relationships with product and programme-level business stakeholders. Facilitates ...

tool). Deep domain knowledge in Finance, Supply Chain, or another major business function. Strong consulting and communication skills, with confidence engaging senior stakeholders. Commercial awareness and experience delivering projects successfully to scope, budget, and timeline. Self‐motivation, responsibility, and a drive for excellence. A proactive mindset, thriving ...

GenAI/Agentic AI projects is also highly desirable. You will have very strong Agile delivery and project governance experience. You will have good commercial awareness and excellent stakeholder managements skills with demonstrable experience in driving business value. Sector experience is open, but ideally you will have been ...