Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst … from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest qualitydata driven insights. What you'll do: Reporting & Data Delivery: Own the design, development, and maintenance of critical reports and dashboards to support Operations and Product teams. … and accurate delivery of daily, weekly, and monthly performance reports. Translate stakeholder requirements into clear reporting specifications and outputs. Operational Performance Monitoring Proactively identify trends and anomalies in operational data and flag them to stakeholders. Work with cross-functional teams to ensure KPIs and metrics are clearly defined, standardized, and effectively visualized. Lead initiatives to automate recurring reports using More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer pain points … A/B testing and adopting statistical approaches to measure real-world impact. Stakeholder collaboration: Translate complex analysis into clear business value, acting as the primary expert for service data and KPIs, and ensuring alignment with strategic objectives. Data stewardship & best practice: Safeguard dataquality and consistency across sources, championing robust definitions and process optimisation. Mentorship … leadership: Coach colleagues in best practice analytics, data management, and storytelling-raising the bar for analytics maturity across the team. About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Oxford Nanopore Technologies Ltd
for a strategic and collaborative Manager, Global Commercial Analytics to lead a high-performing team in delivering scalable, trusted, and actionable analytics solutions. This role is central to enabling data-informed decision-making and driving commercial performance across our global organisation. What You'll Be Doing Lead, coach, and develop a global team of Commercial Analytics specialists. Translate strategic … and reports to monitor sales performance and customer engagement. Oversee the deployment of a new Commission Management tool and ensure scalable, auditable bonus logic setup. Define and implement global data governance policies and reporting standards. Resolve complex dataquality issues in partnership with IT and Data Engineering. Maintain global analytics documentation, including SOPs and training guides. … Collaborate cross-functionally with Commercial Operations, Finance, Rewards, IT, and Data Engineering. Act as a key point of contact for global and regional stakeholders on analytics and reporting priorities. What We're Looking For Bachelor's degree in Business, Economics, Data Analytics, or related field (Master's preferred). 7+ years in Commercial Analytics, Revenue Operations, or BI More ❯
developing and implementing algorithms that suggest optimal experimental batches for materials development and process improvement. You will also implement knowledge transfer capabilities across different manufacturing machines and create robust dataquality systems. You will occasionally engage directly with manufacturing customers to understand real-world constraints. Required Skills and Experience The role requires a strong understanding of optimization under More ❯
a high-performance cluster for bioinformatic analysis. The successful candidate will play a key role in supporting research across multiple groups and themes by providing expertise in delivering high-quality sequencing data and developing innovative workflows that support a diversity of experimental applications. You will collaborate closely with research groups to design and execute sequencing strategies tailored to … molecular & cell biology applications. To train, assist and feedback to other scientists who can or wish to utilise next-generation sequencing in a walk-up fashion. To analyse sequencing data using existing bioinformatics tools and pipelines, and bespoke solutions if necessary, delivering actionable insights to collaborating scientists. To continuously curate an expert understanding on the underlying technologies in the … . To have a close working relationship with scientists from automation and bioinformatics teams. To contribute to the maintenance, calibration, and troubleshooting of sequencing instruments, ensuring maximal performance and data quality. To stay abreast of new sequencing technologies and methodologies, integrating improvements to enhance performance, throughput and cost-efficiency. Essential Knowledge, Skills and Experience: A PhD (or equivalent industry More ❯