Field Service Engineer (UK & EU)
Oxford, Oxfordshire, United Kingdom
Oxford Nanopore Technologies Ltd
and sequence any length of fragment to achieve short to ultra-long read lengths. Our goal is to enable the analysis of anything, by anyone, anywhere! Field Service Engineer (UK & EU) We are looking for a talented and motivated individual to join the Technical Services team as a Field Service Engineer (FSE) within Europe. As an FSE, you will be working within a cross-functional team to provide high-quality technical expertise and service on our platforms. You will be primarily responsible for installing, servicing, maintaining and supporting all our hardware products to enable customer success through effective utilisation of our devices. This exciting and challenging role requires … contact for escalation-related activities Assist with the coordination of new installations, including large-scale installations, that require facility inspections and instrument validation Utilise and maintain up-to-date service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation for remote fixes when possible Manage all administrative tasks, including inventory levels More ❯
Employment Type: Permanent
Salary: GBP Annual
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