Our client is a well-established Global organisation urgently seeking an Onsite ITSupport Technician to join their team on a permanent basis. As the ITSupport Technician, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and … services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion. Key … responsibilities as the ITSupport Technician include but not limited to: Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate. Primary point for site-based IT issues escalated by the global service desk. Provide equivalent More ❯
Our client is a well-established Global organisation urgently seeking an Onsite ITSupport Technician to join their team on a permanent basis. As the ITSupport Technician, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and … services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion. Key … responsibilities as the ITSupport Technician include but not limited to: * Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate. * Primary point for site-based IT issues escalated by the global service desk. Provide equivalent More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯