1 of 1 DemandTrendPermanent IT Support Jobs in Oxford

Description: Summary We are looking for an enthusiastic and proactive On-Site IT Infrastructure Support Engineer to provide technical assistance and support to our employees across multiple sites. You will be responsible for the implementation of new systems along with the maintenance and troubleshooting of current systems, to ensure smooth IT operations across the organisation. Providing … on-site technical support to end-users, including troubleshooting hardware, software, and network issues. Installing, configuring, and upgrading computer systems and software applications. Monitoring IT systems, including servers, networks, and applications, to detect and resolve issues proactively. Diagnosing and resolving technical problems in a timely manner to minimise downtime and disruptions. Collaborating with the IT team to … implement and maintain IT policies, procedures, and standards. Implementation and support of new IT systems across the full IT project lifecycle. Creating and maintaining technical documentation and guides Document and maintain accurate records of IT assets, configurations, and support activities. Provide excellent customer service and communication to ensure a positive end-user experience. Any More ❯