9 of 9 Permanent Microsoft 365 Jobs in Oxford

with third-party vendors and service providers when required. Produce technical reports and documentation for both internal and customer use. Support a variety of Microsoft-based environments, cloud platforms, and security solutions. Skills & Experience Essential Previous experience in a 2nd Line Support or Helpdesk role, ideally within … environment. Strong troubleshooting and problem-solving skills. Experience supporting Microsoft Windows desktop environments. Knowledge of Microsoft 365 and Office applications. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workloads effectively. Professional and customer-focused approach. Self-motivated with ...

permanent role focused on 3rd line support, technical escalations, infrastructure maintenance, and project delivery within a structured MSP environment. * Hands-on position working across Microsoft technologies, networking, virtualisation, cloud platforms, cyber security tools, and automation, with regular client interaction. * Office-based role in Botley with regular travel to customer … issues while ensuring excellent service delivery across a varied client portfolio. You'll troubleshoot and maintain a wide range of technologies including Windows Server, Microsoft 365, Azure, networking infrastructure, virtualisation platforms, security solutions, and backup environments. Alongside resolving high-level incidents, you'll perform root cause analysis ...

support when required Work closely with internal teams and client stakeholders Maintain accurate documentation and service records Contribute to service improvement initiatives Technical Environment Microsoft 365, Azure and identity platforms Windows Server and virtualised environments Networking, switching and firewall technologies Intune and endpoint management SharePoint and collaboration … tools Backup, DR and security tooling PowerShell and automation Requirements 5+ years' experience in IT support, infrastructure or MSP environments Strong troubleshooting across Microsoft and business systems Experience with virtualised environments and networking concepts Working knowledge of Group Policy and Microsoft 365 (including Conditional Access) Experience ...

Doing Acting as escalation point for apprentice and 1st line engineers Managing and resolving incidents and service requests within agreed SLAs Administering Microsoft 365 environments including Intune, Exchange, SharePoint, Teams, and Entra ID Supporting Windows and macOS endpoints including installation and configuration Maintaining and troubleshooting networking infrastructure … cloud infrastructure maintenance and improvement What We're Looking For Essential: Minimum 3 years' IT experience in a corporate or MSP environment Strong Microsoft 365 administration skills across Intune, SharePoint, Teams, Exchange, and Entra ID Solid knowledge of Windows 11 and macOS installation and configuration Exposure ...

your digital and technology expertise to create real social impact. You will act as an internal technology enabler, supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with … Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations and use insights from recurring issues and user needs to recommend and drive improvements. The role is strongly future-focused. You will help identify and shape new capabilities including automation, AI-enabled tools ...

learn new technologies, gain certifications and develop your career. What's Required? Strong experience within IT Support, Infrastructure or Managed Services Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments Good understanding of networking technologies, including switches, wireless and firewalls PowerShell scripting and automation experience ...

Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset : A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture ...

desirable Ability to communicate and support IT issues effectively Basic understanding of network concepts Experience of Windows 10/11, MAC, IOS, Android, Office 365 Good record keeping abilities, with ability to log details of problems and solutions in an automated helpdesk system The Benefits The successful candidate ...

accordance with our Service Level Agreement. You'll need an excellent working knowledge of Microsoft applications such as Excel, Outlook, Word, Office 365 and in-depth troubleshooting experience of Windows 11 and Active Directory. We're also keen to hear from applicants with knowledge of ITIL best … skills and values. Person Specification Qualifications Essential Evidence of formal education or experience (A-Level or equivalent). Desirable ITIL Service Management v4 (Foundation) Microsoft Accreditation Knowledge Essential Excellent working knowledge of Microsoft Office applications and Operating Systems, including in-depth troubleshooting. Excellent working knowledge of desktop ...